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Mental Health

Services

Wellways (Hamilton)

Room 14, Mary Knoll Centre
7-15 Clarendon St., Hamilton VIC 3300
(03) 4333 0251

Wellways (Portland)

18 Wellington Rd., Portland VIC 3305
(03) 4333 0251

Wellways (Warrnambool)

505 Raglan Parade, Warrnambool VIC 3280
(03) 4333 0251

Wellways (Family Services Carer Programs)

South West
0417 777 016

Barwon Health Carer Support (South West)

Mon – Fri 8.30am – 5.00pm
(03) 4215 7600

Carer Gateway (South West)

Mon – Fri 8.00am – 5.00pm
1800 422 737

Carer Gateway, Emergency respite & After Hours Support

24 hours/ 7 days
1800 422 737

Mpower Inc

71 Koroit St., Warrnambool
5561 8111

Gunditjmara Aboriginal Cooperative (Warrnambool Office)

Kepler St., Warrnambool VIC 3280
(03) 5559 1234

Gunditjmara Health Services

3 Banyan St., Warrnambool VIC 3280
9.00 am - 5.00 pm: Monday & Thursday
9.00 am - 8.00 pm Tuesday & Wednesday (extended hours)
9.00am - 4.00pm: Fridays
(03) 5564 3344

St John of God Warrnambool (Mental Wellbeing Services)

136 Botanic Road, WARRNAMBOOL, VIC, 3280
1800 313 016

South West Health Care (Warrnambool)

Mental Health Information & Referral Service
33 Ryot Street, WARRNAMBOOL, VIC, 3280
(03) 5563 1666

Brophy Family and Youth Services (Warrnambool)

210 Timor Street, WARRNAMBOOL, VIC, 3280
Mon – Fri 9.00am – 5.00pm
(03) 5561 8888

Camperdown Mental Health Services

64 Scott St., Camperdown VIC
(03) 5593 6000

Western District Health Service (Hamilton)

20 Foster St., Hamilton VIC 3300
(03) 5551 8222

Hamilton Mental Health Service

12 Foster St., Hamilton VIC 3300
Mon – Fri 8.30am – 5.00pm
(03) 5551 8418

Winda Mara Aboriginal Corporation

21 Scott St., Heywood VIC 3304
Mon – Fri 9.00am – 5.00pm
(03) 5527 0000

The Western Region Alcohol and Drug Centre (WRAD)

172 Merri Street, Warrnambool VIC 3280
1300 009 723

Casterton Memorial Hospital

Mental Health Information & Referral Service
63-69 Russell St., Casterton VIC 3311
(03) 5554 2555

Lake Bolac Bush Nursing Centre

155 Montgomery Street, Lake Bolac, VIC, 3351
(03) 5355 8700

Portland Mental Health Service

152 Percy Street, PORTLAND, VIC, 3305
Mon – Fri 8.30 am – 5.00pm
(03) 5522 1000

Portland District Health Service

Mental Health Information & Referral Service
141 Bentinck St., Portland VIC 3305
(03) 5521 0333

Dhauwurd Wurrung Elderly and Community Health Services

18 Wellington Road, PORTLAND, VIC, 3305
Mon – Fri 8.30am – 4.30pm
03 5521 7535

South West Carer Respite Program

(03) 5559 4800

In Home Care

Southern Grampians Shire Council

(03) 5573 0444
111 Brown St, Hamilton VIC 3300

Glenelg Shire Council

Cliff Street,
Portland, VIC 3305
Ph: 5522 2200

Carer Support Programs

Barwon Health Carer Support (South West)

Mon – Fri 8.30am – 5.00pm
(03) 4215 7600

Carer Gateway (South West)

Mon – Fri 8.00am – 5.00pm
1800 422 737

Carer Gateway, Emergency respite & After Hours Support

24 hours/ 7 days
1800 422 737

Wellways (Family Services Carer Programs)

South West
0417 777 016

SHANKS (Young Carers)

Wellways, Warrnambool
5560 3070

OTHER SERVICES AVAILABLE

There are many other services available to support Carers of people with a mental illness including;

Carer Support

Advocacy

Information Services

Transport

Alcohol, Drug & Gambling Services

Health Services

Support Groups

Counselling Services

Employment, Education & Training Services

Financial & Legal Services

Housing Services

Contact

For support and referral information please contact

Barwon Health Carer Support (South West)

Mon – Fri 8.30am – 5.00pm
(03) 4215 7600

Carer Gateway (South West)

Mon – Fri 8.00am – 5.00pm
1800 422 737

Carer Gateway, Emergency respite & After Hours Support

24 hours/ 7 days
1800 422 737

Wellways (Family Services Carer Programs)

South West
0417 777 016

The Western Region Alcohol and Drug Centre (WRAD)

172 Merri Street, Warrnambool VIC 3280
1300 009 723

Casterton Memorial Hospital

Mental Health Information & Referral Service
63-69 Russell St., Casterton VIC 3311
(03) 5554 2555

Lake Bolac Bush Nursing Centre

155 Montgomery Street, Lake Bolac, VIC, 3351
(03) 5355 8700

Portland District Health Service

Mental Health Information & Referral Service
141 Bentinck St., Portland VIC 3305
(03) 5521 0333

Portland Mental Health Service

152 Percy Street, PORTLAND, VIC, 3305
Mon – Fri 8.30 am – 5.00pm
(03) 5522 1000

Dhauwurd Wurrung Elderly and Community Health Services

18 Wellington Road, PORTLAND, VIC, 3305
Mon – Fri 8.30am – 4.30pm
03 5521 7535

South West Carer Respite Program

(03) 5559 4800

Are you a carer?

A Carer is a family member or friend who provides ongoing unpaid care to a person who is frail aged, has dementia, a disability, is palliative or has a mental illness.

What is Respite? / Why is Respite important?

Respite provides an opportunity for Carers to have a “timeout” from their usual caring role and focus on their wellbeing.

Respite care may also assist the cared for in exploring different options and opportunities within the community.

Respite helps maintain a positive relationship between the Carer (family, friend, neighbour) and the individual which they care.

What options are available for Carers of People with Mental Ill Health?

Emergency respite or unplanned care is used when carers cannot provide immediate care in a crisis or emergency situation.

In-Home Care
Respite can be provided in your own home, e.g. personal care or home help. Services are provided by local councils, nursing services, specialist services, specialist providers, or private attendant care agencies. In-home respite is usually offered for a few hours but can be arranged overnight in extreme circumstances.

Planned Respite Care
Respite care for people with a diagnosed psychiatric disability using existing services to provide a range of options, e.g. Recreational activities and programs, residential and community services.

Young Carers
Young carers are children or young people in full-time education and are the primary carer for a family member who has a disability, chronic illness, mental health issue, is frail aged, or has an alcohol or other drug problem.

Young carers can be caring for parents, siblings, grandparents or other relatives.